Mobile Money Reliability Platform
15+ Mobile Money APIs across MTN, Orange, Moov, Wave were being monitored reactively. MTTR was 2h+, and partner SLA breaches were costing the business reputational and contractual damage.
Built a Python observability suite polling each API's GetStatus / UpdateStatus endpoints, indexing into Elasticsearch, dashboarding in Grafana. Layered EventBridge-driven alert routing onto Slack & PagerDuty with severity-aware runbooks.